Check-In/Check-Out Process
🔸 Once you arrive at Triple Nest Location, call the office number, submit your ID, complete the payment process, and then you will be given your room PIN code. After that, you can enter your room.
🔸During checkout, leave the key in the locker and make a short video and send it.
Check-In and Check-Out Time
🔸Check-in begins at 12:00 PM local time. Early check-in may be available upon request, but it cannot be guaranteed and may incur an additional fee.
🔸Check-out time is at 10:30 AM local time. This means that guests are required to leave the property and return any keys by 10:30 AM on the day of their departure. Late check-out may be available upon request, subject to availability and additional charges.
Cancellation / Prepayment
🔸Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
🔸Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and Beds
🔸Children of any age are welcome. To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
🔸Infants and children may stay in the same room with parents or guardians, provided the maximum occupancy of the room is not exceeded. We may provide cribs or rollaway beds upon request, subject to availability and possibly additional charges.
Pets
🔸We regret to inform you that pets are not allowed at our property. We understand that pets are beloved members of many families;
🔸however, to ensure the comfort and safety of all our guests, we maintain a strict no-pets policy.
🔸Please inquire about our pet policy before booking.
Guest Damage Policy
To ensure a pleasant and secure experience for all guests, we have the following Damage Policy in place:
🔸 1. Responsibility for Damages
Guests are responsible for any damage, loss, or breakage caused to the property, furniture, fixtures, or other assets during their stay, whether intentional or accidental.
🔸 2. Room Inspection
Rooms and facilities are checked before check-in and after check-out.
Any damage identified after check-out will be reported to the guest immediately.
🔸 3. Damage Charges
The cost of repair, replacement, or cleaning will be charged to the guest.
• Charges will be based on the actual cost of repair or replacement.
• In case of severe damage, legal action may be taken if necessary.
• Broken furniture, appliances, or fixtures.
• Stained bedsheets, towels, or upholstery.
• Wall markings, burns, or structural damage.
• Lost keys or access cards.
• Smoking in non-smoking rooms.
